Technology
Technology
At the heart of Cognuix is a multi-layered AI architecture that combines cutting-edge language models with scalable infrastructure to ensure smooth, human-like conversations across voice and text.
Cognuix stands for Cognitive Unified Interaction Exchange — a platform that intelligently bridges users and systems. By interpreting natural input and transforming it into structured action, Cognuix functions as a dynamic interface layer between people and software.
GPT-based Dialog Engine: Cognuix uses state-of-the-art natural language models to understand and generate context-aware replies.
Voice & Telephony Integration: Powered by Twilio for real-time voice interactions, supporting calls, voicemail fallback, IVR logic, and more.
Multi-Channel Messaging: Integrates seamlessly with WhatsApp, web chat, SMS, Telegram, and email.
Flow Orchestration: Customizable conversation flows let you define user journeys with visual or YAML logic.
Cloud Deployment: Each client gets isolated infrastructure on AWS (EC2) for full control, privacy, and compliance.
Speed to Deploy: Setup in hours, not weeks.
Privacy First: You own your data and infrastructure.
Real-Time Control: Adjust flows, monitor conversations, and train assistants live.
Whether you're automating a sales funnel, triaging support tickets, or routing calls, Cognuix brings enterprise-grade AI to businesses that need agility without breaking the bank.